Examples of Business Letters

Studying examples of business letters can help you make a good impression. Although business letters can cover a variety of subjects, there are only two main types. The first type is a business-to-business letter. In this case, one business writes to another business in order to share information or to clarify an issue. The second type of business letter is from the business to an individual. This type of letter may be in response to the recipient, or it may attempt to persuade the reader. Here are examples for both business letter categories:

Business to Business
November 5, 2010

Mr. Stephen Arnoldson
Assistant Manager
Stand By Me Records
123 Rose Street
Albuquerque, NM 02110

Mr. Peter Goldberg
Distribution Manager
CBR Distribution
456 Lily Road
Santa Fe, NM 02317

Dear Mr. Goldberg:

This is a follow up to our recent telephone conversation. In the conversation, we discussed recent updates and changes in our distribution agreement. As per our conversation, you, acting on behalf of CBR Distribution, will expedite the distribution of priority music samples. The terms of this expedition is that you will process our recording materials within 7 days of delivery, and return no less than 10,000 copies to our office within 28 business days.

I anticipate that our new work agreement will be beneficial to both of our companies. Please call me with any questions you may have. My cell phone is 555-555-5555.

Sincerely,

Stephen Arnoldson

cc: Ms. Blake Chan, Managing Director, Stand By Me Records

Business to Customer
April 15, 2010

Ms. Samantha Aaron
Customer Service Manager
Python Computers
6789 Central Lane
Philadelphia, PA 30495

Mr. Ronald Shaffer
780 Pine Park Road
Philadelphia, PA 30491

Dear Mr. Shaffer:

We have received your letter of complaint. I'd like to sincerely apologize for the unfortunate events that occurred during your recent visit to our store. We have launched an investigation into the event, and we are in the process of retraining the individuals who offended you. I would like to thank you for your letter because it is through valued customers like you that we become aware of these negative situations. You have provided us with a service, but I do regret how it came to be that you were placed in this position.

Please give us another opportunity to wow you as a customer. Please ask for me when you stop by. I would like to meet you personally and express my apologies. In this letter, I am attaching a $50 gift card as an incentive to return to our store.

Thank you for being a valued customer of Python Computers.

Sincerely,

Samantha Aaron

See also Persuasive Memo Examples.

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Writing as business letter is an important skill to learn when entering the real world. Business letters have their own formal style that is different than the style you may use to write letters to your friends and family.
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