Harassment in the workplace is an issue you might need to deal with if you become a manager. Many organizations hold harassment training and education seminars so employees will understand what is acceptable, but that won't necessarily prevent harassment. When an employee comes forward with complaints about a co-worker's behavior, a good manager will have a plan in place, which will involve using certain company-defined procedures to put a stop to the employee harassment.
Define The Behavior
When an employee has a complaint, a manager should listen immediately. This kind of thing rarely blows over, and, unless it is dealt with right away, the possibility of gossip and lowered morale is high. Through harassment training, a manager should know what constitutes harassment. If the behavior is clearly harassment as defined by the US Equal Employment Opportunity Commission, the manager can proceed in dealing with the complaint.
Written Statements
After the interview, the employee should write down the account of the incident with as much detail as possible. The manager should also write down the account of employee harassment as it was just related by the employee, plus any other observations or notations on the incident.
Follow Company Policy
Managers should always immediately review the policies and procedures about harassment in the workplace as outlined in the company manual with the employee. The employee should be told what will happen next and always promise to use discretion when trying to resolve the situation. A good manager will walk the fine line between sympathy for the situation and jumping to conclusions. As the investigation into the alleged harassment occurs, the manager should work with other company personnel, such as the human resources department, to rectify the problem.
Keep Confidences
A manager is in a unique situation with knowing the details of the complaint and ongoing investigation. It is imperative that a manager keeps the confidence of all the parties involved, including the accused. A workplace atmosphere that encourages and protects employees when they come forward with sensitive matters will promote employee morale and reduce office gossip and speculation. If and when a resolution is reached, such as the offender getting fired or the victim requesting a transfer, a simple explanation to other employees is sufficient.
 | The definition of harassment is physical or verbal hostility toward someone with legally protected status. Understanding what constitutes harassment will allow workers to recognize it when it is happening and put a stop to it. |
 | Sexual harassment in the workplace is illegal. If you are a new small-business owner or manager, these steps can help you achieve a harassment-free workplace. |
Unfortunately, some people who were bullies as children become bullies as adults. Since they encounter too many people who are afraid of them, they might be able to bully their way into a good job. These people poison companies, but they somehow manage to stick around. Luckily, you don't have to put up with them. |
A victim of workplace harassment may not feel comfortable speaking to a supervisor, but there is no reason to be nervous when it comes to protecting your rights. By not reporting harassment, you are giving the harasser even more power. |
Several types of harassment are prohibited by United States laws and regulations. Although sexual harassment is the most common, managers and companies must also watch out for any other forms of workplace harassment. |
