What Is eMarketing?

By: Courtney Ramirez

Many people wonder "what is emarketing?" especially as traditional businesses have started bringing their business online. With search engine web marketing and other online tactics, a business can effectively market to customers who are reaching their Web pages. Whether you use an online marketing business to help you develop an emarketing strategy or try to tackle the project in-house, you'll need to understand the basics of emarketing.

What does the term "Emarketing" mean?
"Emarketing" is short for electronic marketing. It refers to the process of using traditional marketing techniques in brand-new ways. By utilizing marketing principles through electronic media-like e-mail and Web pages-a business can promote its brand online and get new customers. Emarketing can use direct response processes, like e-mail marketing, or the marketing can be as broad as the overall design of a Web site. Emarketing includes all of the activities that a business conducts online that are aimed at attracting new business, retaining customers and increasing brand identity.

Why is Emarketing important?
Emarketing is superior to other forms of marketing because of the return on investment. Generally speaking, marketing techniques that are used offline cost much more than using similar techniques online. The cost of traditional marketing techniques like direct mail or purchasing advertising can reach into the thousands. Compared to emarketing, the choice is clear. You can have a much bigger impact for the money and time spent from emarketing activities. Professional-looking Web site and e-mail marketing campaigns can be put together for next to nothing. Since millions of people are using the Internet everyday and they are using it to purchase products and services, the potential for return on emarketing is huge.

How does Emarketing affect a company's reach?
In no other time in history has a company been able to have a global reach without leaving its backyard. With a strategic emarketing plan, a company can effectively reach worldwide and expand its customer base one hundredfold. Even if your company doesn't have its sights set on world domination, it can certainly help you move out from your local area to get better coverage.

Emarketing also helps companies communicate with customers in new ways. The interactive elements of today's Web sites allow a customer to provide quick feedback on how a company is doing. A company can also build a rapport with its customer base by providing helpful tools and fun interactive elements. This leads to more trust between the customers and company, which can in turn lead to more sales further down the road.

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