Computer Mouse Help and Troubleshooting Tips

The computer mouse is second only to the keyboard in how you access and operate your computer, so when you need computer mouse help, take the time to troubleshoot what might be wrong before buying a new one.

Optical or Roller Mouse
An optical mouse or roller mouse can cause trouble when the working parts become dirty or grimy. For an optical mouse, clean the optical "eye" on the bottom of the mouse with a cotton swab dipped in some rubbing alcohol. Let it dry thoroughly. Clean up a roller mouse by removing the roller ball ring and taking out the ball. Clean it with mild soap and warm water. With a cotton swab dipped in rubbing alcohol, clean the internal rollers thoroughly and let them air dry.

Wireless Mouse
When your wireless mouse starts to act up, you may notice that the tracking is no longer smooth, it takes more than two clicks to select something on the screen or the mouse doesn't track for short periods of time. There are several things you can do to get the best performance from your wireless mouse without asking for computer help from an expert.

Check the receiver for the mouse, which is connected to the computer. The receiver should be plugged into the PS/2 or USB port; sometimes it can come loose or get blocked by something. If the signals are not being received from the mouse, poor performance will result.

A wireless mouse runs on batteries. When they run low, the mouse could demonstrate signs of unreliability. If you've checked the receiver and it seems fine, exchange the old batteries for new ones. Most wireless mouse setups either use a couple of AA batteries or must be recharged with a dedicated charger. Ensure that the wireless muse is fully charged before trying it out again.

Mouse Drivers
If cleaning and checking the mouse doesn't work, you may need to reconfigure the mouse driver. You can do this by performing a system restore (that resets the computer to the last time the mouse was working) or you may even have to reload the mouse driver. Depending on your computer setup, refer to the owner's manual for details on how to do that. A computer repair service can also assist you in this process if you are not comfortable doing it yourself.

If these troubleshooting tips do not restore function to the mouse, you may need to take the wireless mouse to a computer repair service for a more detailed inspection and internal examination.

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