Common Questions About Boston Proper Returns and Exchanges Answered
When shopping at Boston Proper, understanding their return and exchange policies can make your experience much smoother. Whether you have questions about what items are eligible for returns or how to initiate the process, we’ve compiled answers to some of the most common inquiries regarding Boston Proper returns and exchanges.
What is the return policy for Boston Proper?
Boston Proper has a straightforward return policy that allows customers to return items within 30 days of receiving their order. Items must be in their original condition, unworn, unwashed, and with all tags still attached. This ensures that the product can be resold and keeps the quality standards high. Additionally, certain items like swimwear and intimate apparel may have stricter guidelines due to hygiene reasons.
How do I initiate a return?
Initiating a return at Boston Proper is simple. You can begin by visiting their website and accessing your account. Locate your order history section and select the item(s) you wish to return. You will find an option to print a prepaid return label if applicable. Alternatively, you can contact customer service for assistance in processing your return.
Are there any fees associated with returns?
While Boston Proper generally provides a prepaid shipping label for returns, there may be a fee deducted from your refund amount when using this service. The exact cost can vary based on location but is usually communicated during the checkout process when you decide on returning an item using their shipping label service.
What if I want to exchange an item instead of returning it?
If you’re looking to exchange an item rather than simply returning it for a refund, it’s best to reach out directly to customer service as they can guide you through their specific exchange process. Generally speaking, exchanges are treated like separate orders; you’d need to place a new order for the desired item while initiating a return for the original purchase.
Can I return items purchased during sales or promotions?
Yes. Items purchased during sales or promotions at Boston Proper are eligible for returns as long as they comply with standard policies (i.e., within 30 days of receipt). However, it’s wise to check any promotional terms since some clearance items may have different stipulations regarding returns or exchanges.
Understanding these common questions about Boston Proper’s returns and exchanges helps streamline your shopping experience while ensuring satisfaction with your purchases. For additional inquiries not covered here, don’t hesitate to reach out directly through their customer support channels.
This text was generated using a large language model, and select text has been reviewed and moderated for purposes such as readability.
